You can contact us at hello@lateafternoon.co.uk via our Contact page

Send us an email at hello@lateafternoon.co.uk and we’re happy to provide you with more information.

We hope that you absolutely love every purchase made from us, but if you wish to return an item, please email us within 24 hours of receiving your order at hello@lateafternoon.co.uk. Items that you wish to return must be sent back within 14 days of receiving the items. To be eligible for a return, your item must be unused and in the same condition that you received it, and it must also be returned in the original packaging. Please provide photos. 

You can find the full information about our returns policy here.

We do not accept returns on bespoke products, unless the item arrives faulty.

We endeavour to package all of our items up so that they arrive safely and in one piece, however we appreciate that accidents can happen. If your item arrives broken or you believe your item is faulty please contact hello@lateafternoon.co.uk immediately. When emailing please include a photograph of the damaged/faulty item, and a description of the fault. Please do not attempt to fix the item of your own accord or via a third party as this may affect your entitlement to a refund, compensation or reimbursement.

All items must be checked upon receipt of delivery. If there are any breakages, defects or discrepancies please notify us within 24 hours of receiving the parcel. We are unable to replace or refund items if we are not notified within this time. We will arrange collection of the faulty item from you and cover the delivery cost of the replacement to make sure you're happy.

Please send all enquiries to hello@lateafternoon.co.uk and we will get in touch to discuss it with you.